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Club News

Rovers achieve Family Excellence status for 15th year running

22 May 2023

Club News

Rovers achieve Family Excellence status for 15th year running

22 May 2023

Tranmere Rovers have achieved the EFL’s Family Excellence status, based on the quality of family match day experience, for the 15th year running since the standard was introduced.

The Family Excellence scheme sees Clubs receive two visit assessments each season, in order to determine the quality of the family matchday experiences they provide. 

The scheme recognises the continuous improvement and best practice that emerges across the League and rewards Clubs for their efforts in attracting and retaining young supporters.

Rovers have added stoma-friendly toilets in each area around the stadium, with accessible toilets available in each stand.

There is also a Quiet Room available inside the Kop Stand for those who need to take a break from the hustle and bustle of a matchday, or to breast feed, or for those supporters who need a quiet place to pray, or for relief for people who have Tourette's Syndrome.

Our Supporter Liaison Officers offer familiarisation tours during the week ahead of matches for any fans who feel it is necessary - this can include checking different areas before purchasing tickets as well as route planning for arrival/during the game.

The success of the Family Excellence Scheme is evident in the remarkable rise of junior season ticket sales which have risen by 41% across the EFL since the 2007-08 season. Overall season ticket sales are also up by 28% in the same period.

Crowds for the 2022/23 season across the EFL increased by 12% compared to the previous season, with attendances at an all-time high this century.

Rovers' Head of Operations & Matchday, Christine Roberts, said: "I'm so pleased that Tranmere Rovers has achieved Family Excellence status again this year, making us one of the few Clubs that has done so every year they've been eligible.

"Being Wirral's Family Club is something we are all very proud of. We know football is important in creating positive memories and we will continue to develop the matchday experience to exceed supporters' expectations. We look forward to welcoming many more families to Prenton Park for a great day out."
 

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