Tranmere Rovers’ brand-new audio descriptive commentary service is now available to use at Prenton Park!
The new service provides unique and catered live full-match commentary to improve the matchday experience of supporters who are blind and vision impaired, or rely on audio description to follow the match.
We would like to express our gratitude to the Cheshire Lodge, Mike Ireland, and his committee for helping to allow us to make this possible.
We pride ourselves on being as inclusive as possible throughout the Club and on matchdays, so this is another step in the right direction to enhancing the matchday experience for all.
Alan March Sport, who are helping to provide the service, have commentary teams around the country, including in the Premier League, and have also covered World Cups, European Championships, the UEFA Champions League and the Olympics.
Christine Roberts, Head of Operations & Matchday at the Club, said: “I'm delighted to introduce Audio Descriptive Commentary to Tranmere Rovers at Prenton Park, marking a significant milestone in our ongoing commitment to inclusivity.
“Over my time at Tranmere, we've consistently strived to enhance facilities for all supporters. Thanks to the generous support of the Cheshire Lodge and the Lee Knight Foundation, we are now able to provide this essential service to our supporters."
How does the coverage work?
Headsets will be available for every game at Prenton Park, to home and away supporters. Pre-match coverage will typically begin around 40 minutes ahead of the match, with live coverage of the game starting 10 minutes before, with a break at half-time.
How can supporters access the service?
Supporters can collect a headset from The Club Store and return them there afterwards.
Headsets can be reserved via email at shop@tranmererovers.co.uk or on the phone at 03330 144452.
Other disabled facilities at Prenton Park
Toilets
At Prenton Park, we have changing places toilet as well as stoma friendly toilets and accessible toilets in each stand.
Quiet Room
We have a Quiet Room available inside the Kop Stand for those who need to take a break from the hustle and bustle of a matchday, or to breast feed, or for those supporters who need a quiet place to pray, or for relief for people who have Tourette's Syndrome. Please speak to the nearest stewards if you require to use our Quiet Room.
Familiarisation Tours
Our SLO’s offer familiarisation tours during the week ahead of matches for any supporters who feel it is necessary - this can include checking different areas before purchasing tickets as well as route planning for arrival/during the game. You can contact them on Twitter @trfcslo or by email slo@tranmererovers.co.uk
Personal Assistants
Personal assistant tickets can only be used if accompanied by the disabled supporter. If this supporter is unable to attend, then the PA will need to pay the match day ticket price to be able to enter the ground.
Disability Identifiers
The Club provide disability identifiers, consisting of two options: silicone wristbands and lanyards. Both options are designed to discreetly signal a supporter’s need for additional support during matchdays while maintaining their privacy. The identifiers are available for collection from The Club Store.
Parking
We have a limited number of accessible car park spaces that are available, these are prioritised to blue badge holders but does not guarantee you a space.