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Tranmere Rovers awarded EFL’s Gold Family Excellence Award

23 May 2024

Club News

Tranmere Rovers awarded EFL’s Gold Family Excellence Award

23 May 2024

Tranmere Rovers have been awarded the EFL’s Gold Family Excellence Award and placed highest among all League Two clubs and seventh in the entire Football League for the award, recognising the outstanding quality of the family experience we provide.

The EFL’s Family Excellence Scheme assesses the family experience Clubs provide, and rewards them with Gold, Silver and Bronze status (introduced for the first time in 2023/24) for the quality of their match experience across a range of touchpoints including ticket purchase, matchday entertainment, accessibility, facilities and communications. 

Of the 68 achieving Family Excellence status, 13 were recognised as ‘Gold Award’ winners for the exceptional family experience they provide for supporters on matchdays. 28 Clubs received Silver, while 27 received Bronze.  

Rovers were one of the 13 achieving the ‘Gold Award’, and placed highest among all clubs in League Two, and seventh of all EFL Clubs assessed including Championship and League One clubs.

Rovers' Head of Operations & Matchday, Christine Roberts, said: “We are really pleased to be awarded the Gold Family Excellence Award. We worked really hard to create a great atmosphere for our long-standing supporters and being welcoming for new supporters as we grow our supporter base.

“I am really proud of the matchday team for ensuring that Prenton Park is a welcoming place as Wirral’s Family Club.”

 

You can buy your Tranmere Rovers 2024/25 Season Card now by clicking here.

 

Over one million junior supporters enjoyed a live matchday experience at an EFL game in the Sky Bet Championship, League One or League Two in 2023/24.  

This remarkable figure, which has been reached for the third season in succession, is testament to the success of the EFL’s Family Excellence Scheme which has seen 68 Clubs receive either Gold, Silver or Bronze – a record high for the scheme this season.  

 


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